Customs Rescue

About the Service

Customs is the biggest obstacle any importer faces — a small paper or classification mistake can freeze your goods and pile up demurrage fees. Our customs-law specialist team intervenes immediately to manage the crisis.

What does it provide?

• Immediate intervention: Reviewing shipment papers to identify legal/procedural gaps.
• Document coordination: Working with the factory to extract/correct missing docs.
• Customs dispute management: Direct coordination with shipping agents and authorities.
• Through-clearance follow-through: Tracking the file until full release.

Why you need it

• Stops daily port demurrage bleeding.
• Saves time — we speak the customs language and know the legal pathways.
• Protects your trade record from future violations.

Transparency Notice

Fees cover consulting and legal management only — official fines and government taxes are NOT included.

General Refund Policy

• Before review starts: Full refund (100%) less transfer fees.
• After immediate intervention: $250 file-study fee deducted.
• After customs contact: No refund.
• Sovereign decisions (confiscation/fines): We don't bear responsibility for government decisions — fees are fully due.
• Forged documents from client: Service considered fully delivered, no refund.