Active Importer (3 Containers)
Coverage for 3 containers with preventive pre-arrival audit and top priority.
About the Service
About the Service
Customs is the biggest obstacle any importer faces — a small paper or classification mistake can freeze your goods and pile up demurrage fees. Our customs-law specialist team intervenes immediately to manage the crisis.
What does it provide?
- Immediate intervention: Reviewing shipment papers to identify legal/procedural gaps.
- Document coordination: Working with the factory to extract/correct missing docs.
- Customs dispute management: Direct coordination with shipping agents and authorities.
- Through-clearance follow-through: Tracking the file until full release.
Why you need it
- Stops daily port demurrage bleeding.
- Saves time — we speak the customs language and know the legal pathways.
- Protects your trade record from future violations.
Transparency Notice
Fees cover consulting and legal management only — official fines and government taxes are NOT included.
General Refund Policy
- Before review starts: Full refund (100%) less transfer fees.
- After immediate intervention: $250 file-study fee deducted.
- After customs contact: No refund.
- Sovereign decisions (confiscation/fines): We don't bear responsibility for government decisions — fees are fully due.
- Forged documents from client: Service considered fully delivered, no refund.
What you get with this package
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All Emergency Solution features
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Preventive pre-arrival audit
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Maximum priority execution
Refund Policy
Before review
After file study
Fixed deduction of 250 USD
After customs contact
Partial-use clawback: Used units are charged at the single-package price (699.99 USD); the remainder is returned to your wallet.