Customs Rescue
Emergency Solution (1 Container)
Resolve customs issue for one shipment (container or LCL) from start to clearance.
699.99 USD
About the Service
About the Service
Customs is the biggest obstacle any importer faces — a small paper or classification mistake can freeze your goods and pile up demurrage fees. Our customs-law specialist team intervenes immediately to manage the crisis.
What does it provide?
- Immediate intervention: Reviewing shipment papers to identify legal/procedural gaps.
- Document coordination: Working with the factory to extract/correct missing docs.
- Customs dispute management: Direct coordination with shipping agents and authorities.
- Through-clearance follow-through: Tracking the file until full release.
Why you need it
- Stops daily port demurrage bleeding.
- Saves time — we speak the customs language and know the legal pathways.
- Protects your trade record from future violations.
Transparency Notice
Fees cover consulting and legal management only — official fines and government taxes are NOT included.
General Refund Policy
- Before review starts: Full refund (100%) less transfer fees.
- After immediate intervention: $250 file-study fee deducted.
- After customs contact: No refund.
- Sovereign decisions (confiscation/fines): We don't bear responsibility for government decisions — fees are fully due.
- Forged documents from client: Service considered fully delivered, no refund.
What you get with this package
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Immediate shipment paper review
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Factory document coordination
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Direct customs dispute management
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File tracking until release
Refund Policy
100%
Before review
100%
After file study
Fixed deduction of 250 USD
0%
After customs contact
Refund requests are processed within 7-14 business days. Bank gateway fees are borne by the client. All refunds are auto-credited to your EcoSail wallet.
View full policy →